Cancellation & Refund Policy for Online Booking

All cancellations must be intimated to our head office on phone followed by a written confirmation via email or fax. Telephonic cancellation will not be accepted as ‘cancellation request’.  Cancellations for the independent/individual room services should be made with a notice of not less than 7-15 days (According to Situation) & Minimum of 48 Hours prior to the booking Date.

Note :  Amount will be refunded through Electronic Transfer or by the card (Debit/Credit). Refund of amount will initiate after deducting the applicable cancellation Charges and service charge and both will be settled within 7 to 10 days of the day of cancellation request approved by Hotel De Grandeur.